“I began working at Drumconner Care Home, Bournemouth, in 2012. The most important part of my role is to ensure that each and everyone of my residents maintains quality of life within their residential home experience.
Managing a home which I would put one of my parents in, became key to creating a positive, caring and responsive service. My morals of loyalty and honesty alongside professionalism helps me to promote effective practice within the home. Having a mixed skilled and talented staff base, is demonstrated throughout the home and we pride ourselves on our achievements. The way in which staff are trained within the home, projects the frame of mind, that we are simply working in our resident’s home.
We strive to ensure that our residents are actively involved within the home and their voices are not only heard, but also valued and respected.
I am an outcome based individual and this is reflected in our CQC report.
We believe this is the next part of your journey; let’s make sure it’s everything that you desire.”